Privacy Policy

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1. Introduction

Welcome to Ben Brown Team (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.benbrownteam.com/ (the “Site”), in compliance with applicable New York laws and consumer protection requirements.

2. Information We Collect

A. Information You Provide

We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Property preferences
Any information submitted through contact forms, property inquiries, or newsletter sign ups

B. Information Collected Automatically

When you visit our Site, we may automatically collect:
IP address
Browser type
Device information
Pages visited and time spent
Referring URLs

C. Information from Third Parties

We may receive information from:
MLS and IDX integrations
Marketing platforms
Social media platforms

3. How We Use Your Information

We use your information to:
Respond to inquiries and provide real estate services
Send property updates, listings, and marketing communications
Improve website functionality and user experience
Comply with legal and regulatory obligations

We only collect information that is relevant and necessary for these purposes, consistent with privacy principles recognized under New York law.

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4. Sharing of Information

We do not sell your personal information.

We may share your information with:
Licensed real estate agents and team members
Service providers such as CRM systems, email marketing tools, and hosting providers
MLS and IDX providers for property search functionality
Legal authorities when required by law

All third parties are required to handle your information securely and only for authorized purposes.

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5. Cookies and Tracking Technologies

We use cookies and similar technologies to:
Analyze website traffic
Personalize your experience
Improve marketing performance

You may adjust your browser settings to refuse cookies.

All representations about tracking and cookies on this Site are intended to be accurate and not misleading, in accordance with New York consumer protection laws.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure servers and restricted access.

However, no method of transmission over the internet is one hundred percent secure.

7. Your Privacy Rights

Depending on applicable laws, you may have the right to:
Request access to your personal data
Request correction or deletion of your information
Opt out of marketing communications

To exercise these rights, contact us at:
ben.brown@theagencyre.com.

8. Data Retention

We retain personal information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes

9. Third Party Links

Our Site may contain links to third party websites. We are not responsible for their privacy practices.

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10. Children’s Privacy

This Site is not intended for children under 13. We do not knowingly collect information from children.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy, please contact:

Ben Brown Team

917.280.4822

88 University Place, 3rd Floor

New York, NY 10003

13. Fair Housing and Real Estate Compliance Notice

We are committed to complying with all applicable federal, state, and local fair housing laws and regulations.

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14. Data will not be shared with third parties for marketing or promotional purposes.

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Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at  ben.brown@theagencyre.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: [LINK TO PRIVACY POLICY]

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By submitting your information, you consent to being contacted by Ben Brown Team via call, email, and text, including through automated systems.